When looking for a real estate agent, many people read reviews to try and find the best person to help them in their buying or selling journey. However, with thousands of reviews listed online, how can you sort through it all and get to the most important information? If you need some help with real estate agent reviews, then read this handy guide to learn all you need to know.

The importance of reviews:

As mentioned above, reviews are extremely helpful when looking for the right real estate agent who can help you to buy or sell a home. Many people prefer to listen to recommendations from friends and family, but if you don’t have any recommendations or simply want to learn more about your options, then reading online reviews is the way to go.

Google, Zillow, and Facebook are all great places to look for reviews, and thanks to the abundance of online reviews, you can find hundreds or even thousands of opinions on particular real estate companies, such as Compass. Narrowing down your search is a great idea if you want to look at one company, as searching for ‘Compass reviews’ will make your search more manageable. But is Compass real estate legit? Again this is where the importance of checking reviews comes in. It’s on these sites that you’ll get a real insight into how well a company is performing, giving you peace of mind.

Don’t just look at 1-star and 5-star reviews:

Things are rarely completely perfect or completely awful, so reading about the experiences of people who rate real estate agents as 2, 3, or 4 stars may be more realistic and helpful. By looking at these reviews, you’ll get a good idea of a real estate agent’s strengths and weaknesses by comparing similarities and differences between reviews.

See how they respond to negative feedback:

Perhaps the greatest test of a real estate agent’s character and professionalism is their response to negative feedback. An agent who cannot accept criticism and seek to rectify issues may not be the best choice for you, and if they are even being rude or insulting in their replies, this is a definite sign to steer clear! Of course, some reviews may be unfair or inaccurate, but the real estate agent should remain polite and professional on these review platforms.

Write your own review:

Once you’ve completed your buying or selling process with a real estate agent, it’s a good idea to write your own review to help people who are just starting their own buying or selling journey. If you had a great relationship with your agent, then this is your chance to help them out by giving them a good recommendation, but if you had some issues, then be honest about your experience and don’t be afraid to offer constructive criticism on repairing toilets and other important things.

Agents – ask for reviews:

If you’re a real estate agent, make sure you ask your clients for honest reviews once you’ve finished business. Positive reviews will boost your reputation, and negative reviews will give you feedback on how to improve. If you work for a real estate company, you can also write your own reviews to help other agents decide how they want to progress in their careers.

Reviews are an extremely helpful tool for everyone involved. If you’re looking for a real estate agent, make sure you read plenty of reviews and write your own to help others!

Ellie Chen
Author

Ellie Chen is a graduate of New York University with a Master’s in Real Estate who has been an expert in property market trends and real estate investment for over 12 years. Her previous roles include working in real estate brokerage and as a property analyst. She has provided insights into real estate marketing, property management, and investment strategies. Her background includes roles in real estate development firms and as an agent. Beyond work, she is a great hiker and a volunteer in housing affordability programs. She is also a passionate urban cyclist and enjoys participating in community development initiatives.

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